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Frequently asked questions

How can I make an appointment?


You can make an appointment through our website, our downloadable app, text, or by calling.




How long will it take to groom my pet?


We ask for 1 to 3 hours for the grooming process. All of our grooming services are by appointment only, we groom your pet straight through, and will text or call you as soon as they are ready for you.




Can I bring more than one of my pets in for grooming at a time?


Yes! Each pet needs to have their own appointment, but you are welcome to drop multiple pets off together and we can let you know when all of them are ready for pick up.




What payments do you accept?


We accept cash, checks and all debit/credit cards. You can even pay online through our app!




Do you accept gratuity for grooming services?


Although NEVER required, we do accept (and appreciate!) gratuity.




How often should my pet be groomed?


There are so many factors that may contribute to the best answer to this question but we find that every 4 weeks is a great base for most pets.